All of our items include Free Shipping in the continental U.S.. You should receive your order in 5-7 working days. Heater orders take 5-10 workings days. Please call for local pickups.
Poolsupply4less does not express or imply any warranty. All warranties are the responsibility of the manufacturer. Poolsupply4less expressly disclaim liability for any injury, loss, or damage of any kind arising from the use or inability to use any item we sell. Our only obligation is to replace an item that is damaged in shipping only. Please check your item as soon as you receive it.
There are no returns on chemicals, pool heaters/heat pumps, electrical items, or any pool cleaner! Items may be returned within 30 days of receipt by you. Credit will be issued upon return of item(s) subject to the following terms: You must contact us via e-mail giving us the order date and item number and we will respond by the next 2 business days with an RGA (Return Goods Authorization) number. No item will be accepted for return without this number. We will indicate where the item should be shipped to, freight prepaid. Items for return must be UNUSED, in their original packaging, presentable for sale, and with all warranty cards, manuals, etc. We can't accept for return electrical items that are not in their sealed containers. Chemicals, paint, and special order items are not returnable. Items which are drop shipped from the manufacturer are subject to the manufacturer's return policy.
Returned items and refused items are to be charged a 15% restocking fee and all shipping charges. Defective or warranty items are treated as warranty claims, not as a return. Orders refused at time of receipt are subject to freight charges both ways. Once items are installed they are covered under the manufacture warranty and will be covered through them. There are no refunds for warranty items.