Store Policies and Guarantees

There are no returns on any pool cleaners or heaters/heat pumps for any reason. Warranty issues will be handled by the manufacture. Phone numbers can be found on our "HOT LINKS" page.


All products sold at Poolsupply4less.com come with a full manufacturer warranty.In
the event you feel you have a defective product, please refer to the
warranty information packaged with your product. Please contact us
by email if you require assistance.

All items ordered will be shipped within 48 hours if in stock. If the item is not in stock you will be notified of expected shipment date.
Items are shipped FedEx ground and take 3-7 working days to arrive. Thank You.

Any questions please email us at sales@poolsupply4less.com

Poolsupply4less does not express or imply any warranty. All warranties are the
responsibilty of the manufacturer. Poolsupply4less expressly disclaim liability
for any injury, loss, or damage of any kind arising from the use or inability to use
any item we sell. Our only obligation is to replace an item that is damaged in shipping only.

There are no returns on pool heaters/heat pumps or any pool cleaner!
Items may be returned within ten days of receipt by you. Credit will
be issued upon return of item(s) subject to the following terms: You
must contact us via email giving us the order date and item number
and we will respond by the next 2 business days with an RGA (Return
Goods Authorization) number. No item will be accepted for return
without this number. We will indicate where the item should be
shipped to, freight prepaid. Items for return must be UNUSED, in their
original packaging, presentable for sale, and with all warranty cards,
manuals, etc. We can not accept for return electrical items that are
not in their sealed containers. Chemicals, paint, and special order
items are not returnable. Items which are drop shipped from the
manufacturer are subject to the manufacturer's return policy.
Returned items and refused items are subject to a twenty percent restocking charge and all shipping charges.Defective or warranty items are treated as warranty claims, not as a
return. Orders refused at time of receipt are subject to freight charges
both ways.